हिंदी सारांश: डॉ. विवेक आर्य से व्हाट्सएप ऑडियो/वीडियो कॉल पर आँखों से संबंधित परामर्श। शुल्क: भारत ₹500, विदेश USD 35 (अग्रिम भुगतान)।
Last updated: 20 October 2026
What it is
An audio or video consultation on WhatsApp with an ophthalmologist, for advice on eye problems or an opinion on an existing diagnosis, report or treatment plan. Delivered in line with India’s Telemedicine Practice Guidelines, 2020.
Doctor
Dr. Vivek Arya MBBS, DNB (Ophthalmology), DO, FICO, FCRS Consultant Cornea, Cataract & Phaco-Refractive Surgeon
Sanjivni Eye And Medicare Centre, Ambala City, Haryana (established 2005)
Who it is for
- Patients who want advice on a non-emergency eye problem before deciding on a hospital visit.
- Patients seeking a second opinion on a diagnosis, surgery advice or treatment plan (for example, cataract, cornea or refractive surgery).
- Existing patients needing follow-up advice.
- Patients living outside Ambala or outside India.
Not for emergencies — see “Limitations” below.
Fee
| Patient | Fee | Payment method |
|---|---|---|
| India | ₹500 | UPI / QR code |
| International | USD 35 | Razorpay payment link |
- The fee covers one consultation call. Payment is collected in advance.
- Fees are final and include all applicable charges. No GST is charged. International patients’ banks may apply currency conversion charges.
How to book
- Contact us on WhatsApp at +91 93158 67066 or https://wa.link/semc, or email semcambala@gmail.com. Share your name, age, city/country and a short description of the problem.
- Pay the fee: UPI/QR (India) or the Razorpay payment link we send you (international).
- Send the payment screenshot or confirmation on WhatsApp.
- Share your eye photos and past reports (see below).
- Get your slot: our team schedules the call, normally within 24–48 hours of payment confirmation.
- Attend the call on WhatsApp at the scheduled time.
What to send before the call
- Clear photos of the affected eye(s) in good light (front view; close-up if asked).
- Previous prescriptions, eye test reports, scans and discharge summaries.
- List of current medicines and eye drops.
- Relevant medical history (e.g. diabetes, blood pressure, previous eye surgery, allergies).
Timelines
- Scheduling: normally within 24–48 hours of payment confirmation.
- Call duration: approximately 10–15 minutes.
- Advice / prescription (where permitted) shared on WhatsApp or email after the call.
Limitations and disclaimer
- Tele-consultation is advisory and does not replace an in-person eye examination. Many eye conditions need tests that cannot be done remotely.
- The doctor may advise an in-person visit or tests based on your condition.
- Not for emergencies. For sudden loss of vision, eye injury, chemical splash, severe eye pain or redness with reduced vision, go to the nearest emergency facility immediately.
- Prescriptions are issued only where permitted under the Telemedicine Practice Guidelines, 2020 and at the doctor’s discretion.
- Advice depends on the accuracy and completeness of the information and images you provide. No particular outcome can be promised.
- If the doctor finds tele-consultation unsuitable before the call starts, you receive a full refund.